Shipping & Returns
How much are the delivery charges?
The delivery charges depend on the product weight and the address of delivery. The cost will be calculated after the product is added on your online cart and when you checkout. Shipping is not free unless it was mentioned on the product page. You will be able to see the shipping charges.
What is the estimated delivery time?
We will ship the products from our supplier's location within 5-4 days after your order is placed. The shipping company will take 2-7 days depending on the distance from our suppliers to your address. Items which are mentioned as "Stock: Available" on product pages, are readily available to ship from our warehouse or our suppliers warehouse. The product will be given to shipping courier company within 5-8 business days after we receive your order
What is the warranty for the products purchased?
They are mentioned in the warranty section in each of the product. General warranty under any defects is returns within 15 days.
Does Allinelectricals deliver internationally?
Allinelectricals can do international deliveries if the orders are in bulk. We are currently working with shipping courier to also include smaller order. This will be available soon.
How do I Cancel an Order?
If you cancel your order before your product has shipped, we will refund the entire amount. Please call our customer support number mentioned above.
How do I return or exchange a product?
If you want to return the product after 15 days of receiving your product and before the warranty period expires. Contact our customer support center with your information and we can work with you to see how to return the product. If you want to return a product that does not have a warranty and after 15 days of receiving the product. You may still be able to return the product. A restocking fee might apply. Please contact our customer support to process the return. If you receive an incorrect product or a damaged product, please contact our customer support without delay. If you ordered an incorrect product by mistake. The same points mentioned above will apply.
How will I know if my order is in process or shipped?
You will get an email notification from our website which confirms your order and with an order number. This order is under process. As soon as we or our supplier ships the product a tracking number and the shipping courier information will be emailed to you along with your order information.
How soon will I get the refund?
We will process the refund within 6 business days of receiving and inspecting the product. You will receive a cheque for the refund. It might take one week to a maximum of three weeks before you get your money back. If you paid twice for same product, We will issue a refund for the second payment. You will either receive a cheque for the refund. It might take one week to three weeks before you get your money back.